By submitting this enquiry, you are hereby confirming that the information you provided is accurate and agreeing that City of Dreams Penang may use the provided information including but not limited to communicate with you and provide marketing material to you in the future.
To ensure smooth communication, please provide a valid email address so we can reach out to you in a timely manner according to our business operation hours.
City of Dreams Penang reserves the right to not entertain user who unreasonably abuse this enquiry form.
City of Dreams Penang reserves the right to change its terms and conditions at any time without prior notice.
Collection and Use of Personal Data
Your Personal Data is information that relates directly or indirectly to you, who is identified or identifiable from that information or from that and other information.
Personal Data that City of Dreams may collect
When you transact with City of Dreams, we may collect a variety of your Personal Data, which may include your:-
b. National registration identity card number;
d. Race and religious beliefs;
e. Postal address;
f. Telephone number;
g. Email address;
h. Medical information;
i. Salary range;
j. Contact preference; and
k. Credit card or bank account information.
The list of personal data stated above is not exhaustive and may include other personal data depending on the nature of dealings or transaction.
How City of Dreams uses your Personal Data
Your Personal Data that City of Dreams collect allows us to process the necessary transaction in relation to the relevant matter.
Your Personal Data that City of Dreams collect allows us to keep you posted on City of Dream’s latest product announcements and upcoming events. It also helps City of Dreams to improve on its products and services.
From time to time, City of Dreams may use your Personal Data to send important notices, emails, letters or sms, like communications about purchases and changes to City of Dream’s terms, conditions, and policies. As such information is crucial to your custom with City of Dreams, you are advised not to opt out of receiving such communications.
City of Dreams may also use your Personal Data for internal purposes such as auditing, data analysis, and research to improve City of Dream's products, services and customer communications.
City of Dreams may also share your Personal Data with third party providers that provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in City of Dreams products and services and conducting customer research or satisfaction surveys.
Protection of Personal Data
City of Dreams takes the necessary precautions, both administrative and technical to safeguard your Personal Data against loss, theft, misuse and unauthorized access, disclosure, usage, alternation or destruction.
Retention of Personal Data and Access
You can help ensure that your contact information and preferences are accurate, complete, and up to date by contacting City of Dreams. For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if City of Dreams is not required to retain it by law or for legitimate business purposes.
We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.